After a few months not involved in osTicket discussion forum, today I saw some requests asking about how to implement the simple time spent on a ticket in osTicket 1.6 ST (stable version) as good as it has been implemented in osTicket 1.6 RC5. Since the author of that mod is busy nowadays and he [...]
[Read more...]How to Implement Simple Time Spent by Staff on Ticket in osTicket 1.6 ST
Wednesday, August 31, 2011 · By 10 Comments
Add Time Spent at the Bottom of Each Staff’s Page of osTicket v1.6 RC5
Saturday, December 5, 2009 · By 2 Comments
For those of you who have implemented the modification I made about: Add Auto Staff Time Sheet Feature into osTicket v1.6 RC5, then this following modification is for you. It has the relationship with that modification above. After you implemented the previous one, and then if you wanted to display the time spent of each [...]
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