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Each time I open the staff login form in osTicket, I have to move the mouse’s cursor and then clicking my mouse to the first textbox on that form in order to make it focus then ready to enter the login information. Unfortunately, this condition is really annoying me, although it looks like not too [...]
This following modification will add the 2 new fields into the edit ticket form at staff-side of osTicket v1.6 RC5. This modification has the relationship with this article: Important Things to Edit New Fields in osTicket v1.6 RC5. At this example, we will continue what we had done in my article: How to Add Extra [...]
This modification will move the search textbox from the header to the sidebar of iNove theme in WordPress. This is useful if your menu in the header increase so the width of all of your menu in the header will collide to the search textbox in the same location. You can see the result on [...]
When your client visit your osTicket System’s index page, then they will see that there are two textboxes on that page. The first textbox is Email, and the other one is Ticket#. Currently, your client have to point at their mouse and click on the Email textbox, so that their mouse cursor will focus on [...]
I am currently using osTicket v1.6 RC4, and in this version, when a Staff add new ticket by typing some characters of client’s email, there will be appear a pop-up list box that contains of list of client’s email and name. And when a Staff click on one of some items in the list, the [...]
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