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Another modification that needed to be applied if you are running Atahualpa theme in a website that support for multi language powered by the certain plugin is to add the translation function to the Home text. As we know, in Atahualpa version 3.4.6, this string has not been translated properly yet, neither in the page [...]
For those of you who are using Atahualpa version 3.4.6 theme and your site also running WPML plugin, you have to modify the certain code in footer.php file inside your Atahualpa directory theme in order to translate the copyright text properly. Here is the simple modification that I have successfully done and you also need [...]
Have you ever wanted to make the response message text become bolder in the response email in your osTicket System so that your client will be easier to differs and read it from the other message in that email? Since the default of email template in osTicket using the plain text, then we have to [...]
Have you ever had difficulty to add predefined text into Text Area on open ticket form in osTicket v1.6 RC5? For example, in order to give an instruction to your customer or client, you insert the predefined text into the Text Area object on open ticket form, but unfortunately, the fact that predefined text will [...]
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