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I saw some requests that asking about how to show who closed the ticket in osTicket v1.6 RC5. Since the original MOD made for v1.6 RC4, probably some people get confused when they wanted to implement it in v1.6 RC5 because the line of the modification code is different between those both versions. Actually, I [...]
Have you ever wanted to display the tickets only for current staff user’s department in osTicket? As we know, the current condition in osTicket until version 1.6 RC5 is when a user display the ticket list from staff panel, then he/she can still see all the tickets that belong to another department. By using this [...]
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