Open Script Solution » redirect

How to Redirect to the Current ViewTicket Page After Client Logged In in osTicket v1.6 RC5

Masino Sinaga — Mon, 23 Nov 2009 08:07:47 +0000

When your client successfully logged in to the osTicket in order to check the ticket status, then the next default page that shown up is the ticket list page. This will bother your client if they have had so many tickets in that list. This modification will redirect your client to the current viewticket page, right after they logged in. This will be helpful for them to check the current ticket easily and quickly.

Open your login.php file, and find this code:

65	@header("Location: tickets.php");

then replace with this following code:

65	@header("Location: tickets.php?id=" . $ticketID . "");

Using Subdomain, The Redirecting Script From URL Without www to www Will Not be Useful

Masino Sinaga — Sun, 22 Nov 2009 15:32:59 +0000

If you have ever read my article Redirecting URL Without www to URL With www Using .htaccess File regarding how to redirect the URL of a website from its address that being typed by visitor without the prefix www become the address with prefix www, then the redirecting script will not be useful at all. For example, your main website domain is mydomain.com, then by using that redirect script in that article, if you have subdomain, for instance, mysubdomain.mydomain.com which this mysubdomain sub directory will be located under the root of your mydomain.com, then your URL will be converted to: http://www.mydomain.com/mysubdomain/. Of course, we do not expect this condition happened, right? So, how is the solution?

Well, if you use the redirect script which we have discussed in that article above, you should remove it from your .htaccess file in order your URL will be displayed properly become http://mysubdomain.mydomain.com. In the other words, since you used the subdomain, you have to reconsider about the using of that redirect script, if you do not want the URL of your subdomain changed as we mentioned above.

I discovered about this behavior when I created a subdomain for my another website. I hope this information will be useful for you.

Redirecting URL Without www to URL With www Using .htaccess File

Masino Sinaga — Sat, 17 Oct 2009 05:36:07 +0000

Today I learnt something new again about how to redirect my website if the visitors type in their browser such as this address: http://openscriptsolution.com (without prefix www.) then the browser will be automatically redirected it to the http://www.openscriptsolution.com (with prefix www.). This is very important for those of you who have the website, since you have to decide which URL that you will use for the consistency of your URL. In addition, Google loves the consistency of the URL that we used for our website. That’s what I have heard and known from Internet. So, here is the code how you can do that for your website by using .htaccess file.

Open your .htaccess file that located inside your web root directory, and then add this following code into that file:


RewriteEngine On
RewriteBase /
RewriteCond %{HTTP_HOST} !^www\.openscriptsolution\.com [NC]
RewriteRule ^(.*)$ http://www.openscriptsolution.com/$1 [L,R=301]

Now when your visitors type http://openscriptsolution.com in their browser, then it will be automatically redirected it to the address: http://www.openscriptsolution.com.

Hopefully this will be helpful for you.

Auto Redirect From The Old URL to The New URL of My Website

Masino Sinaga — Sun, 04 Oct 2009 01:23:38 +0000

I was migrating my articles from my old website which not using WordPress to the new one that using WordPress. Just for your information, the domain of that my website was not changed. Only the URL of all my articles on the old website that become being changed on my new website, and with the new structure, indeed. Then I found the technique how to redirect from the old URL to the new URL by optimizing the .htaccess file. The following code will show you how you can do this if you encounter the same problem some other time.

Simply add this following code to your .htaccess file that located in your web root directory (adjust the URL with yours):

redirect 301 /old/old-permalink/ http://www.yourdomain/new-permalink

Be sure not to add “http://www.yourdomain” to the first part of the statement – just put the path from the top level of your site to the page. Also ensure that you leave a single space between these elements:

redirect 301 (the instruction that the page has moved)

/old/old-permalink/ (the original folder path and file name)

http://www.yourdomain/new-permalink/ (new path and file name)

Hopefully this will be helpful for you.