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If you have ever implemented the modification I created titled Add Merge Ticket Feature into osTicket v1.6 RC5, and then you want to limit the tickets that being displayed in the Merge Ticket selection in viewticket page, then this modification is for you! Please note that this following modification in this current article can be [...]
Have you ever wanted to merge one ticket to another in osTicket System? Well, here is the solution to implement it. I have successfully created the modification by adding a Merge Ticket tab on the bottom of the viewticket page in admin panel. This feature can only be accessed by user with admin and manager [...]
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