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This following modification is a trick how you can set the user’s cursor automatically focus on Username textbox in Login page that generated by PHPMaker. As we know, by default, each time PHPMaker generate the Login page, user have to click on the Username textbox on that login form in order to start entering the [...]
Each time I open the staff login form in osTicket, I have to move the mouse’s cursor and then clicking my mouse to the first textbox on that form in order to make it focus then ready to enter the login information. Unfortunately, this condition is really annoying me, although it looks like not too [...]
Today I customized the WordPress logo that appears in wp-admin page with my own logo on one of my websites. I have been using Wp Customized Login plugin for this purpose. After installing and activating the plugin, everything seemed okay, until I found something that annoying me. It was about my own logo did not [...]
When your client successfully logged in to the osTicket in order to check the ticket status, then the next default page that shown up is the ticket list page. This will bother your client if they have had so many tickets in that list. This modification will redirect your client to the current viewticket page, [...]
If you want to change the color on your check ticket status form in osTicket v1.6 RC5, then you may implement this following modification by editing the \styles\colors.css and \include\client\login.inc.php files. This modification also will answer the question in osTicket Discussion Forum that asking about this modification.
This following article will show you how you can add a small feature into osTicket version 1.6 RC5 about notify staff members of their accounts right away after they have been created by Admin or their Manager. When Admin or Manager create a new staff account, then osTicket will send email to the staff email [...]
In osTicket v1.6 RC5, after you check the ticket status from index page, then you will get the blank page afterwards. This condition does not happen when you check the ticket status from the Ticket Status page by clicking on that menu link. Then, after comparing with osTicket v1.6 RC4, and in order to fix [...]
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