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Somebody in osTicket Discussion Forum asked a question about how to insert the Last Update column in the Ticket List page in osTicket System v1.6 RC5. So I made this modification to implement this feature into v1.6 RC5. This modification being made to provide the conclusion about which code should be modified based on that [...]
Since the article I wrote about the modification Order Tickets by LastMessage in My Tickets Page of osTicket v1.6 RC5 that actually for client-side, then I realized this MyTickets page also belongs to the staff panel. So, if you want to customize the My Tickets page for staff-side, you may apply the following modification I [...]
Today I received a new request about how to order by LastMessage field in My Tickets page of osTicket v1.6 RC5. Here is the quote of the topic: Hello here is my problem. I want to order the tickets in Tickets -> My Tickets menu in order to have le last tickets in which the [...]
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