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This following modification will answer the request that being asked via this thread in osTicket Discussion Forum. Since I created this modification based on my Multiple Attachments for Client Side of osTicket 1.6 RC5 modification (this mod also works fine in 1.6 ST version), then you have to implement that multiple attachments mod first before [...]
Since there are a little bit differences code in /scp/tickets.php file between osTicket v1.6 RC5 and osTicket v1.6 ST (Stable; the last version while I am writing this article), and also there is a new request to me from this post in osTicket Discussion Forums, then this following modification I made to be intended to [...]
There are lots of questions and requests that asking about the feature at the title of this article. I successfully made the modification regarding this, and now it works properly in client-side of osTicket v1.6 RC5.
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