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How to Avoid Duplicate Ticket Content Saved in HESK v2.1

December 16th, 2009 Masino Sinaga No comments

Actually, this modification I created was being intended for a friend of mine who implemented HESK for his department. I was interested with its interface, so I tried to create a new ticket and tested after submitting the ticket, I reload the “thank-you” page. In fact, a new ticket then would be created, the same condition that occured in osTicket, which I have created the modification regarding it to fix the same problem. Read more…

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