Open Script Solution

There are lots of question that asking about how to add extra or new fields into the open ticket form and display them onto the viewticket page in osTicket System. One of the questions that you can see is by clicking on this link. This following modification was being made by myself to answer such question. In this example, we will add set of checkboxes that contains of 5 checkboxes, plus one textbox, and groupped them into two additional fields (applications and productkey), onto the form on the client-side. We will make it also for the staff-side in the separate article, later. Read more…