Open Script Solution

Actually, this modification I created was being intended for a friend of mine who implemented HESK for his department. I was interested with its interface, so I tried to create a new ticket and tested after submitting the ticket, I reload the “thank-you” page. In fact, a new ticket then would be created, the same condition that occured in osTicket, which I have created the modification regarding it to fix the same problem. Read more…

Have you ever wanted to know which record has duplicate content based on the same content in a field in MySQL database? This information will be get after you select the records and display them which one have the same content by groupping them by that field. Well, here is the script how you can do that. Read more…

In osTicket System, when a new ticket created, it executes INSERT INTO SQL, and then displaying the “Thank You” page afterwards. Unfortunately, when client reload or refresh that page, then it will re-execute that SQL again, since the primary key for the ticket table is an ID of the ticket which has the auto-number field. That is why the duplicate ticket content could be saved many times to the database, and it will look like a spam ticket for you. So here is the solution to avoid duplicate ticket content saved in database in osTicket System. You can apply this code for both 1.6 RC4 and 1.6 RC5 version. Read more…

I just wondered what would be happened when Permalink feature in WordPress is being activated? Detail technical question is: “What is the truly identifer that makes me sure this feature is being activated?” For those who do not know what Permalink is, it is a feature in WordPress that allows you to change the URL style become SEO friendly. For example, default URL is: http://www.yourdomainname.com/index.php?p=123 then when Permalink activated, that URL will become http://www.yourdomainname.com/2009/08/21/sample-post/. Well, here is the answer for this. Read more…

Today was the first time I used WordPress for building this website. I have been looking for a CMS that support for multi-language web content page. I need that each time my visitor read an article in full-mode and they choose one of the languages, then the content of that article will be translated to the new language. Read more…