... where solutions for script programming are found ...
This following modification will answer the request that being asked via this thread in osTicket Discussion Forum. Since I created this modification based on my Multiple Attachments for Client Side of osTicket 1.6 RC5 modification (this mod also works fine in 1.6 ST version), then you have to implement that multiple attachments mod first before [...]
If you want to allow your client to include the certain snippet code when create a new ticket in osTicket, then you have to modify the related function located in class.format.php file, afterwards, you have to add an additional information on open/new ticket form in order to enclose their code with [code] and [/code] tag. [...]
There are lots of question that asking about how to add extra or new fields into the open ticket form and display them onto the viewticket page in osTicket System. One of the questions that you can see is by clicking on this link. This following modification was being made by myself to answer such [...]
Since the article I wrote about the modification Order Tickets by LastMessage in My Tickets Page of osTicket v1.6 RC5 that actually for client-side, then I realized this MyTickets page also belongs to the staff panel. So, if you want to customize the My Tickets page for staff-side, you may apply the following modification I [...]
Recent Comments