How to Customize the Ticket Number in osTicket v1.6 RC5

If you want to customize the ticket number in your osTicket System, then this modification is for you. As we know, the ticketID field in ost_ticket table has the field type as int(11). It means that this field can only contains of the numerical data. Sometimes you want to change that original ticket number from [...]

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How to Convert Special Character to HTML Code

Sometimes, I have to view special character that could not be displayed directly on my website for the certain reason. For example, when I wanted to share a knowledge about How to Translate Your Blog Title and Description Using qTranslate Plugin then I have to display special tag related to this topic like [:en] which [...]

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