Kadang-kadang, ketika staff Anda sedang menampilkan sebuah tiket dengan mode lengkap di Sistem osTicket Anda, mereka ingin mencari tiket lainnya berdasarkan nomornya langsung pada halaman itu juga. Jadi, saya membuat modifikasi ini supaya mereka dapat mencari tiket lainnya tanpa harus kembali ke halaman yang menampilkan daftar tiket.
Buka file \include\staff\viewticket.inc.php, cari kode ini:
28 | <table width="100%" cellpadding="2" cellspacing="0" border="0"> |
sebelum baris kode tadi, sisipkan kode berikut ini:
27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 | <?php $basic_display=!isset($_REQUEST['advance_search'])?true:false; ?> <!-- SEARCH FORM START --> <div id='basic' style="display:<?php echo $basic_display?'block':'none'?>"> <form name="frmSearchSimple" id="frmSearchSimple" action="tickets.php" method="get"> <input type="hidden" name="a" value="search"> <table> <tr> <td>Query: </td> <td><input type="text" id="query" name="query" size=30 value="<?php echo Format::htmlchars($_REQUEST['query'])?>"></td> <td><input type="submit" name="basic_search" class="button" value="Search"> [<a href="#" onClick="showHide('basic','advance'); return false;">Advanced</a> ] </td> </tr> </table> </form> </div> <div id='advance' style="display:<?php echo $basic_display?'none':'block'?>"> <form name="frmSearchSimple2" id="frmSearchSimple2" action="tickets.php" method="get"> <input type="hidden" name="a" value="search"> <table> <tr> <td>Query: </td><td><input type="text" id="query" name="query" value="<?php echo Format::htmlchars($_REQUEST['query'])?>"></td> <td>Dept: </td> <td><select name="dept"><option value=0>All Departments</option> <?php //Showing only departments the user has access to... $depts= db_query('SELECT dept_id,dept_name FROM '.DEPT_TABLE.' WHERE dept_id IN ('.implode(',',$thisuser->getDepts()).')'); while (list($deptId,$deptName) = db_fetch_row($depts)){ $selected = ($_GET['dept']==$deptId)?'selected':''; ?> <option value="<?php echo $deptId?>"<?php echo $selected?>><?php echo $deptName?></option> <?php }?> </select> </td> <td>Status is:</td><td> <select name="status"> <option value='any' selected >Any status</option> <option value="Open" <?php echo $_REQUEST['status'] =='Open'?'selected':''?>>Open</option> <option value="Closed" <?php echo $_REQUEST['status']=='Closed'?'selected':''?>>Closed</option> </select> </td> </tr> </table> <div> Date Span: From <input name="startDate" onclick="displayDatePicker('startDate');" value="<?php echo Format::htmlchars($_REQUEST['startDate'])?>" autocomplete=OFF > <img src="../images/cal.gif" id="startPick" style="cursor: pointer;" onclick="displayDatePicker('startDate');" align="absmiddle"> to <input name="endDate" onclick="displayDatePicker('endDate');" value="<?php echo Format::htmlchars($_REQUEST['endDate'])?>" autocomplete=OFF > <img src="../images/cal.gif" id="endPick" style="cursor: pointer;" onclick="displayDatePicker('endDate');" align="absmiddle"> </div> <table> <tr> <td>Sort by:</td><td> <?php $sort=$_GET['sort']?$_GET['sort']:'date'; ?> <select name="sort"> <option value="ID" <?php echo $sort== 'ID' ?'selected':''?>>Ticket #</option> <option value="pri" <?php echo $sort == 'pri' ?'selected':''?>>Priority</option> <option value="date" <?php echo $sort == 'date' ?'selected':''?>>Date</option> <option value="dept" <?php echo $sort == 'dept' ?'selected':''?>>Dept.</option> </select> <select name="order"> <option value="DESC"<?php echo $_REQUEST['order'] == 'DESC' ?'selected':''?>>Descending</option> <option value="ASC"<?php echo $_REQUEST['order'] == 'ASC'?'selected':''?>>Ascending</option> </select> </td> <td>Results per page:</td><td> <select name="limit"> <?php $sel=$_REQUEST['limit']?$_REQUEST['limit']:15; for ($x = 5; $x <= 25; $x += 5) {?> <option value="<?php echo $x?>" <?php echo ($sel==$x )?'selected':''?>><?php echo $x?></option> <?php } ?> </select> </td> <td> <input type="submit" name="advance_search" class="button" value=" Search "> [ <a href="#" onClick="showHide('advance','basic'); return false;" >Basic</a> ] </td> </tr> </table> </form> </div> <script type="text/javascript"> var options = { script:"ajax.php?api=tickets&f=search&limit=10&", varname:"input", shownoresults:false, maxresults:10, callback: function (obj) { document.getElementById('query').value = obj.id; //document.forms[0].submit(); document.getElementById('frmSearchSimple').submit(); } }; var autosug = new bsn.AutoSuggest('query', options); </script> <!-- SEARCH FORM END --> |

the calendar in search is not coming.
So i have changed the Date span block to below and it is working.
Date Span: From <input name="startDate" onclick="event.cancelBubble=true;calendar(this);" value="" autocomplete=OFF > <a href="#" rel="nofollow"> </a> to <input name="endDate" onclick="event.cancelBubble=true;calendar(this);" value="" autocomplete=OFF > <a href="#" rel="nofollow"></a> mas bagaimana cara membuat reportnya, misalnya tiap minggu saya mau ambil yang sudah close, belum close, ada berapa total dari yang close dan yang belum close ,terus ada menu cetak report nya. plis ya mas, karena ini aplikasi cocok buat saya, dan saya membutuhkan report tersebut juga
Hey
it worked with 1.6 ST
(Tested)
Thanks