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Bagaimana Mengimprovisasi Halaman SysLog di Sistem osTicket v1.6 RC5

Dalam artikel ini kita akan melihat bagaimana melakukan improvisasi pada fitur yang terdapat di Halaman SysLog yang dapat Anda akses dari Panel Admin -> Dashboard dari Sistem osTicket Anda. Kondisi saat ini adalah: (1) Fitur paginasi (membagi record per halaman) memang muncul di bagian bawah dari tabel, tapi fitur ini tidak berfungsi ketika Anda mengklik pada tautan Next atau halaman berikutnya, (2) Belum ada label yang bertuliskan informasi “Menampilkan x – y dari z” di sebelah atas tabel, (3) Anda tidak dapat langsung menentukan maksimal record yang ditampilkan dalam satu halaman pada form pencarian, dan: (4) Anda tidak dapat menghapus satu atau beberapa record syslog secara manual dan hanya tergantung kepada penghapusan otomatis yang durasi waktunya bisa ditentukan dari bagian Setting di Panel Admin. Jadi, saya membuat modifikasi bagaimana supaya fitur-fitur tadi berfungsi sebagaimana mestinya.

  1. Buka file\include\staff\syslogs.inc.php, cari kode ini:
    70
    
    $pagelimit=30;

    ganti dengan kode berikut:

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    // Begin of modified by Masino Sinaga, September 15, 2009
    if($_GET['limit']){
        $qstr.='&limit='.urlencode($_GET['limit']);
    }
    $pagelimit=$_GET['limit']?$_GET['limit']:5;
    $page=($_GET['p'] && is_numeric($_GET['p']))?$_GET['p']:1;
    // End of modified by Masino Sinaga, September 15, 2009

    Cari kode ini:

    86
    
    $showing=db_num_rows($resp)?$pageNav->showing():"";

    ganti dengan kode berikut:

    86
    
    $showing=db_num_rows($result)?$pageNav->showing():"";

    Cari kode ini:

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                    <option value="Debug" <?=($type=='Debug')?'selected="selected"':''?>>Debug</option>
                </select>
                &nbsp;&nbsp;

    Ganti dengan kode berikut:

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                    <option value="Debug" <?=($type=='Debug')?'selected="selected"':''?>>Debug</option>
                </select>
                &nbsp;&nbsp;
                &nbsp;Limit:
                <select name='limit'>
                <?php 
                for ($x = 5; $x <= 50; $x += 5)
                {
                ?>
                 <option  value="<?=$x?>" <?=($pagelimit==$x )?'selected':''?>><?=$x?></option>
                <?php 
                } 
                ?>
                </select>
                &nbsp;&nbsp;

    Cari kode ini:

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    130
    
        <form action="tickets.php" method="POST" name='tickets' onSubmit="return checkbox_checker(this,1,0);">
        <input type="hidden" name="a" value="mass_process" >

    ganti dengan kode berikut:

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        <form action="admin.php?t=syslog" method="POST" name='syslog' onSubmit="return checkbox_checker(this,1,0);">
        <input type='hidden' name='t' value='syslog'>
        <input type="hidden" name="do" value="mass_process" >

    Cari kode ini:

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    <table width="100%" border="0" cellspacing=0 cellpadding=2 class="logs" align="center">
    <tr><th><?=$title?></th></tr>

    ganti dengan kode berikut:

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    135
    
    <table width="100%" border="0" cellspacing=0 cellpadding=2 class="logs" align="center">&nbsp;<b><?=$showing?>&nbsp;&nbsp;&nbsp;<?=$results_type?></b>
    <tr><th>&nbsp;</th><th><?=$title?></th></tr>

    Cari kode ini:

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                <tr class="<?=$class?> " id="<?=$row['log_id']?>">

    ganti dengan kode berikut:

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                <tr class="<?=$class?> " id="<?=$row['log_id']?>">
                    <td width=7px>
                     <input type="checkbox" name="ids[]" value="<?=$row['log_id']?>" <?=$sel?'checked':''?>  
                       onClick="highLight(this.value,this.checked);">
                     </td>

    Cari kode ini:

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        if($num>0){ 
        ?>
            <tr><td style="padding-left:20px">page:<?=$pageNav->getPageLinks()?></td></tr>
        <?} ?>

    ganti dengan kode berikut:

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        if($num>0){ 
        ?>
            <tr><td style="padding-left:20px">page:<?=$pageNav->getPageLinks()?></td></tr>
        <?} ?>
     
        <?
        if(db_num_rows($result)>0): //Show options..
         ?>
        <tr>
            <td style="padding-left:20px">
                Select:&nbsp;
                <a href="#" onclick="return select_all(document.forms['syslog'],true)">All</a>&nbsp;
                <a href="#" onclick="return reset_all(document.forms['syslog'])">None</a>&nbsp;
                <a href="#" onclick="return toogle_all(document.forms['syslog'],true)">Toggle</a>&nbsp;
            </td>
        </tr>
        <tr>
            <td align="center">
                <input class="button" type="submit" name="delete" value="Delete Selected Log Record" 
                    onClick=' return confirm("Are you sure you want to DELETE selected log record?");'>
            </td>
        </tr>
        <?
        endif;
        ?>
  2. Buka file \include\class.sys.php, cari kode ini:

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        function purgeLogs(){
            global $cfg;
     
            if($cfg && ($gp=$cfg->getLogGraceperiod()) && is_numeric($gp)) {
                $sql='DELETE  FROM '.SYSLOG_TABLE.' WHERE DATE_ADD(created, INTERVAL '.$gp.' MONTH)<=NOW()';
                db_query($sql);
            }
     
        }

    di bawah baris terakhir dari kode tadi, tambahkan kode berikut:

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        // Begin of MOD SysLog, added by Masino Sinaga, September 15, 2009
        function deleteSysLog($id) {
            global $cfg;
            $sql='DELETE FROM '.SYSLOG_TABLE.' WHERE log_id='.db_input($id).' LIMIT 1';
            if(db_query($sql) && ($num=db_affected_rows())){
                // DO SOME HOUSE CLEANING..should be taken care already...but doesn't hurt to make sure.
                return $num;
            }
            return 0;
        }
        // End of MOD SysLog, added by Masino Sinaga, September 15, 2009
  3. Buka file \scp\admin.php, cari kode ini:

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                            }else{
                                $errors['err']='Unknown command';
                            }
                        }
                        break;
                    default:
                        $errors['err']='Unknown topic action!';
                }
                break;

    ganti dengan kode berikut:

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                            }else{
                                $errors['err']='Unknown command';
                            }
                        }
                        break;
                    default:
                        $errors['err']='Unknown topic action!';
                }
                break;
     
            case 'syslog':
                require_once(INCLUDE_DIR.'class.sys.php');
                $do=strtolower($_POST['do']);
                switch($do){
                    case 'mass_process':
                        if(!$_POST['ids'] || !is_array($_POST['ids'])) {
                            $errors['err']='You must select at least one email to process';
                        }else{
                            $count=count($_POST['ids']);
                            $ids=implode(',',$_POST['ids']);
                            $sql='SELECT count(log_id) FROM '.SYSLOG_TABLE.' WHERE log_id IN ('.$ids.')';
                            list($sys)=db_fetch_row(db_query($sql));
                            if($sys<0){
                                $errors['err']='One or more of the selected syslog has/have been removed by another admin.';    
                            }elseif($_POST['delete']){
                                $i=0;
                                foreach($_POST['ids'] as $k=>$v) {
                                    if(Sys::deleteSysLog($v)) $i++;
                                }
                                if($i>0){
                                    $msg="$i of $count selected syslog(s) deleted";
                                }else{
                                    $errors['err']='Unable to delete selected syslog(s).';
                                }
                            }else{
                                $errors['err']='Unknown command';
                            }
                        }
                        break;
                }
                break;

Gambar: http://www.osticket.com/forums/showthread.php?t=2749.

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  1. 3 Agustus 2010 pada 21:11 | #1

    Hey Masino,

    Just wanted to mention that this is a great MOD but I’ve run into a problem. I’ve been trying to locate the problem but so far have been unsuccessful. When trying to delete a syslog entry it goes to the admin.php?t=syslog page but its the blank white page we all fear. Can you shed any light on this? Can you replicate the issue?

    Thanks

  2. 3 Agustus 2010 pada 22:26 | #2

    Make sure that “short open tag” is enabled in your PHP setting, since some of the code above using the mixed

    <?

    and

    <?php

    .

  3. 4 Agustus 2010 pada 2:08 | #3

    Yup, its on. I’ve got several MODs myself that all use both <? and <?php

    Thanks for the response. Any other ideas? Otherwise I spose I'll just repaste everything in again on my test server and hope something was goofed up the first time around.

  4. 8 Agustus 2010 pada 9:46 | #4

    Make sure you have followed all steps above correctly. Re-check the modification you made, and make sure there is no missing-syntax, since this usually causes the blank page.

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