Open Script Solution

How to Set Auto Focus on The Username TextBox in Staff Login Form of osTicket

Masino Sinaga — Mon, 01 Mar 2010 00:21:38 +0000

Each time I open the staff login form in osTicket, I have to move the mouse’s cursor and then clicking my mouse to the first textbox on that form in order to make it focus then ready to enter the login information. Unfortunately, this condition is really annoying me, although it looks like not too difficult to do this activity. It should be automatically set focus by system each time staff visit the page. So I modify the login form in staff panel in order to set focus automatically each time staff visit that page.

Open /include/staff/login.tpl.php file, and find this code:

11	<body id="loginBody">

then replace with this following code:

11	<body id="loginBody" onload="document.frmLogin.username.focus()">

Find again this code:

16	<form action="login.php" method="post">

then replace with this following code:

16	<form name="frmLogin" action="login.php" method="post">

Now each time you open or visit the login form page in your osTicket system, then you do not have to move your mouse and click the username textbox. Enjoy it!

Auto Staff Time Sheet in Editing Ticket of osTicket v1.6 RC5

Masino Sinaga — Sun, 28 Feb 2010 08:38:36 +0000

This following modification is the continuation of another modification that I created in the article: Add Auto Staff Time Sheet Feature into osTicket v1.6 RC5. Since I received the feedback from osTicket Discussion Forum that informed me about the SQL error after editing a ticket by staff, then I found that the original one need to be improved. So, here is the additional modification that you should apply if you want to avoid SQL error after implementing the first modification while editing a ticket. Please note that if you want to implement the modification in this article, first of all, you have to implement the original modification via that link above.

Open your /include/staff/editticket.inc.php file, and find this code:

36	<input type='hidden' name='a' value='update'>

after that line, please insert this following code:

37
38
39

     // Begin of MOD Auto Staff Time Sheet, by Masino Sinaga, February 28, 2010 ?>
     echo date('Y-m-d H:i:s'); ?>">
     // End of MOD Auto Staff Time Sheet, by Masino Sinaga, February 28, 2010 ?>

Open your /include/class.ticket.php file, and find this code:

1183	function update($var,&$errors) {

then replace with this following code:

1183	function update($var,&$errors,$start_time) { // MOD Auto Staff Time Sheet, by Masino Sinaga, February 28, 2010

Find again this code:

1249	$this->postNote('Ticket Edit',$var['note']);

then replace with this following code:

1249	$this->postNote('Ticket Edit',$var['note'],'true','',$start_time); // MOD Auto Staff Time Sheet, by Masino Sinaga, February 28, 2010

Open your /scp/tickets.php file, and find this code:

216	elseif($ticket->update($_POST,$errors)){

then replace with this following code:

216	elseif($ticket->update($_POST,$errors,$_POST['start_time'])){ // MOD Auto Staff Time Sheet, by Masino Sinaga, February 28, 2010

Now you should not receive SQL error anymore after editing a ticket if you implement the Auto Staff Time Sheet modification that I created above. Have a nice code, everyone!

Closed Ticket Alert for All Department Members in osTicket v1.6 ST (Stable)

Masino Sinaga — Sat, 27 Feb 2010 11:23:46 +0000

It does make sense when a ticket is closed by your customer or client, then all department members will be automatically notified by your ticketing system via email. I made the modification to implement this requirement into osTicket v1.6 ST (Stable), including the related setting in order to enable or disable this feature, just in case whether this feature is necessary to be implemented, and sometimes it is not. Besides that, you will be able to define the email template for the notification that sent to your customer via Admin Panel. This modification also will answer the related question in osTicket Discussion Forum.

First of all, you have to alter your ost_config table by adding four additional new fields into it, simply by executing this following SQL script into your osTicket database. Please note that in this example, I use ost_ as the table prefix. Adjust it in case it differs with yours:

ALTER TABLE ost_config 
ADD COLUMN `closed_alert_active` tinyint(1) default 0 NOT NULL,
ADD COLUMN `closed_alert_assigned` tinyint(1) default 0 NOT NULL,
ADD COLUMN `closed_alert_dept_manager` tinyint(1) default 0 NOT NULL,
ADD COLUMN `closed_alert_dept_members` tinyint(1) default 0 NOT NULL;

You also have to alter the ost_email_template by adding two new fields in order to create new email template for closing alert ticket. Simply run this following SQL script to your osTicket database as well as the first step above:
```
ALTER TABLE ost_email_template 
ADD COLUMN `ticket_closed_subj` varchar(255) default '' NOT NULL,
ADD COLUMN `ticket_closed_body` text NOT NULL;
```

Open your /include/staff/preference.inc.php file, and find this code:

478
479
480

$config['overdue_alert_dept_members']?'checked':''?>> Department Members (spammy)

after that line, please insert this following code:

// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010 ?>

482 483 484 485 486 487 488 489 490 491 492 493	// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010 ?>
Closed Ticket Alert:	$config['closed_alert_active']?'checked':''?> />Enable !$config['closed_alert_active']?'checked':''?> />Disable Admin Email gets an alert by default. Select additional recipients below $errors['closed_alert_active']?> $config['closed_alert_assigned']?'checked':''?>> Assigned Staff $config['closed_alert_dept_manager']?'checked':''?>> Department Manager $config['closed_alert_dept_members']?'checked':''?>> Department Members (spammy)

 // Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010 ?>

Closed Ticket Alert:

$config['closed_alert_active']?'checked':''?> />Enable !$config['closed_alert_active']?'checked':''?> />Disable
Admin Email gets an alert by default. Select additional recipients below $errors['closed_alert_active']?>
$config['closed_alert_assigned']?'checked':''?>> Assigned Staff $config['closed_alert_dept_manager']?'checked':''?>> Department Manager $config['closed_alert_dept_members']?'checked':''?>> Department Members (spammy)

Open your /include/class.config.php file, and find this code:

376
377
378

    function alertDeptMembersONOverdueTicket() {
        return $this->config['overdue_alert_dept_members']?true:false;
    }

after the last line of that code, please insert this following code:

// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010
    function alertONClosedTicket() {
        return $this->config['closed_alert_active']?true:false;
    }
 
    function alertAssignedONClosedTicket() {
        return $this->config['closed_alert_assigned']?true:false;
    }
 
    function alertDeptManagerONClosedTicket() {
        return $this->config['closed_alert_dept_manager']?true:false;
    }
 
    function alertDeptMembersONClosedTicket() {
        return $this->config['closed_alert_dept_members']?true:false;
    }
// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010

Find again this code:

        if($var['note_alert_active']
                && (!isset($var['note_alert_laststaff'])
                    && !isset($var['note_alert_assigned'])
                    && !isset($var['note_alert_dept_manager']))){
            $errors['note_alert_active']='No target recipient(s) selected';
        }

after the last line of that code, please insert this following code:

// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010
        if($var['closed_alert_active']
                && (!isset($var['closed_alert_assigned'])
                    && !isset($var['closed_alert_dept_manager'])
                    && !isset($var['closed_alert_dept_members']))){
            $errors['closed_alert_active']='No target recipient(s) selected';
        }
// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010

Find again this code:

599	',overdue_alert_dept_members='.db_input(isset($var['overdue_alert_dept_members'])?1:0).

replace with this following code:

            ',overdue_alert_dept_members='.db_input(isset($var['overdue_alert_dept_members'])?1:0).
// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010            
            ',closed_alert_active='.db_input($var['closed_alert_active']).            
			',closed_alert_assigned='.db_input(isset($var['closed_alert_assigned'])?1:0).
            ',closed_alert_dept_manager='.db_input(isset($var['closed_alert_dept_manager'])?1:0).
            ',closed_alert_dept_members='.db_input(isset($var['closed_alert_dept_members'])?1:0).
// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010

Open /include/class.ticket.php file, and find this code:

    //Close the ticket
    function close(){
 
        $sql= 'UPDATE '.TICKET_TABLE.' SET status='.db_input('closed').',staff_id=0,isoverdue=0,duedate=NULL,updated=NOW(),closed=NOW() '.
              ' WHERE ticket_id='.db_input($this->getId());
        return (db_query($sql) && db_affected_rows())?true:false;
    }

then replace with this following code:

    //Close the ticket
    function close(){
        global $cfg;
        $sql= 'UPDATE '.TICKET_TABLE.' SET status='.db_input('closed').',staff_id=0,isoverdue=0,duedate=NULL,updated=NOW(),closed=NOW() '.
              ' WHERE ticket_id='.db_input($this->getId());
        //return (db_query($sql) && db_affected_rows())?true:false;
 
// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010 NOT FINISHED YET        
        if(db_query($sql) && db_affected_rows()) {
            //echo $sql;
            $dept=$this->getDept();
 
            if(!$dept || !($tplId=$dept->getTemplateId()))
                $tplId=$cfg->getDefaultTemplateId();
 
            //if requested && enabled fire nasty alerts.
            if($cfg->alertONClosedTicket()){
                $sql='SELECT ticket_closed_subj,ticket_closed_body FROM '.EMAIL_TEMPLATE_TABLE.
                     ' WHERE cfg_id='.db_input($cfg->getId()).' AND tpl_id='.db_input($tplId);
                if(($resp=db_query($sql)) && db_num_rows($resp) && list($subj,$body)=db_fetch_row($resp)){
 
                    $body=$this->replaceTemplateVars($body);
                    $subj=$this->replaceTemplateVars($subj);
 
                    if(!($email=$cfg->getAlertEmail()))
                        $email=$cfg->getDefaultEmail();
 
                    if($email && $email->getId()) {
                        //Fire and email to admin. No questions asked.
                        $alert = str_replace("%staff",'Admin',$body);
                        $email->send($cfg->getAdminEmail(),$subj,$alert);
 
                        /*** Build list of recipients and fire the alerts ***/
                        $recipients=array();
                        //Assigned staff... if any
                        if($this->isAssigned() && $cfg->alertAssignedONClosedTicket()){
                            $recipients[]=$this->getStaff();
                        }elseif($cfg->alertDeptMembersONClosedTicket()){ //Alert assigned or dept members not both
                            //All dept members.
                            $sql='SELECT staff_id FROM '.STAFF_TABLE.' WHERE dept_id='.db_input($dept->getId());
                            if(($users=db_query($sql)) && db_num_rows($users)) {
                                while(list($id)=db_fetch_row($users))
                                    $recipients[]= new Staff($id);     //possible mem issues with a large number of staff?
                            }
                        }
                        //Always blame the manager
                        if($cfg->alertDeptManagerONClosedTicket() && $dept) {
                            $recipients[]=$dept->getManager();
                        }
                        //Ok...we are ready to go....
                        $sentlist=array();
                        foreach( $recipients as $k=>$staff){
                            if(!$staff || !is_object($staff) || !$staff->isAvailable()) continue;
                            if(in_array($staff->getEmail(),$sentlist)) continue; //avoid duplicate emails.
                            $alert = str_replace("%staff",$staff->getFirstName(),$body);
                            $email->send($staff->getEmail(),$subj,$alert);
                        }
                    }
                }else {
                    Sys::log(LOG_WARNING,'Template Fetch Error',"Unable to fetch 'closed' alert template #$tplId");
                }
            }
            return true;
        }
        return false;
// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010 NOT FINISHED YET
 
    }

Open your /include/staff/template.inc.php file, and find this code:

173 174 175 176 177
Message Body:	<span style="color: #000000; font-weight: bold;"><?=</span><span style="color: #000088;">$tpl</span><span style="color: #009900;">[</span><span style="color: #0000ff;">'ticket_overdue_body'</span><span style="color: #009900;">]</span><span style="color: #000000; font-weight: bold;">?></span> $errors['ticket_overdue_body']?>

after the last line of that code, please insert this following code:

// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010 ?>

179 180 181 182 183 184 185 186 187 188 189 190 191 192 193	// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010 ?>
Closed Ticket Alert/Notice
Alert sent to staff on closed tickets.
Subject	$tpl['ticket_closed_subj']?>"> $errors['ticket_closed_subj']?>
Message Body:	<span style="color: #000000; font-weight: bold;"><?=</span><span style="color: #000088;">$tpl</span><span style="color: #009900;">[</span><span style="color: #0000ff;">'ticket_closed_body'</span><span style="color: #009900;">]</span><span style="color: #000000; font-weight: bold;">?></span> $errors['ticket_closed_body']?>

Open your /include/class.msgtpl.php file, and find this code:

104
105

        $fields['ticket_overdue_subj']  = array('type'=>'string',   'required'=>1, 'error'=>'Subject required');
        $fields['ticket_overdue_body']  = array('type'=>'string',   'required'=>1, 'error'=>'Template message required');

after the last line of that code, please insert this following code:

// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010        
        $fields['ticket_closed_subj']  = array('type'=>'string',   'required'=>1, 'error'=>'Subject required');
        $fields['ticket_closed_body']  = array('type'=>'string',   'required'=>1, 'error'=>'Template message required');
// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010

Find again this code:

143	',ticket_overdue_body='.db_input(Format::striptags($var['ticket_overdue_body'])).

then replace with this following code:

                 ',ticket_overdue_body='.db_input(Format::striptags($var['ticket_overdue_body'])).
// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010
                 ',ticket_closed_subj='.db_input(Format::striptags($var['ticket_closed_subj'])).
                 ',ticket_closed_body='.db_input(Format::striptags($var['ticket_closed_body'])).
// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010

Find again this code:

213	',ticket_overdue_body='.db_input(Format::striptags($info['ticket_overdue_body'])).

then replace with this following code:

                 ',ticket_overdue_body='.db_input(Format::striptags($info['ticket_overdue_body'])).
// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010
                 ',ticket_closed_subj='.db_input(Format::striptags($info['ticket_closed_subj'])).
                 ',ticket_closed_body='.db_input(Format::striptags($info['ticket_closed_body'])).
// Closed Ticket Alert for Department Members, modified by Masino Sinaga, February 27, 2010

That’s all for the modification!

After you completed doing that modification, now you HAVE TO define the email template that will be sent to the staff when a ticket is closed. You can set it up via: Admin Panel -> Emails -> Templates, and then fill in the Closed Ticket Alert: directive.

For instance, in the Subject: directive, please fill ini with this:

Closed Ticket Alert

and in the Body: directive, fill in with this template:

A ticket, #%ticket assigned to you or in your department has been closed.
 
%url/scp/tickets.php?id=%id
 
Thank you for your kindly cooperation so far.
 
- Support Ticket System - powered by osTicket.

Add Attachment on Internal Note in osTicket v1.6 ST (Stable)

Masino Sinaga — Fri, 26 Feb 2010 14:03:56 +0000

Since there are a little bit differences code in /scp/tickets.php file between osTicket v1.6 RC5 and osTicket v1.6 ST (Stable; the last version while I am writing this article), and also there is a new request to me from this post in osTicket Discussion Forums, then this following modification I made to be intended to those of you who want to implement the Attachment on Internal Note in osTicket v1.6 ST.

First of all, alter the ticket_attachment table by adding a new enum value, that is: “N” into ref_type field, besides the existing value: M and R. The N value means: Note or Internal Note in this case. And make sure you don’t miss this step!

Open \include\staff\viewticket.inc.php file, and find this code:

219
Format::display($row['note'])?>

after the last line of that code above, please add this following code:

220 221 222 223	// added by Masino Sinaga, Februari 26, 2010, attachment on Internal Notes osTicket v1.6 ST ?>
echo $ticket->getAttachmentStr($row['note_id'],'N')?>

Find again this code:

                        
                            Enter note content.
                                * $errors['note']?>

                            <span style="color: #000000; font-weight: bold;"><?=</span><span style="color: #000088;">$info</span><span style="color: #009900;">[</span><span style="color: #0000ff;">'note'</span><span style="color: #009900;">]</span><span style="color: #000000; font-weight: bold;">?></span>

after the last line of the code above, please add this following code:

                         if($cfg->canUploadFiles()){ //TODO: may be allow anyways and simply email out attachment?? ?>
                        
                            Attach File:
                             echo $info['attachment']; ?>" /> 
                                  echo $errors['attachment']; ?>
                        
                         }?>

Open \scp\tickets.php file and find this code:

        case 'postnote':
            $fields=array();
            $fields['title']    = array('type'=>'string',   'required'=>1, 'error'=>'Title required');
            $fields['note']     = array('type'=>'string',   'required'=>1, 'error'=>'Note message required');
            $params = new Validator($fields);
            if(!$params->validate($_POST))
                $errors=array_merge($errors,$params->errors());
 
            if(!$errors && $ticket->postNote($_POST['title'],$_POST['note'])){
                $msg='Internal note posted';
                if(isset($_POST['ticket_status']) && $_POST['ticket_status']){
                    if($ticket->setStatus($_POST['ticket_status']) && $ticket->reload()){
                        $msg.=' and status set to '.($ticket->isClosed()?'closed':'open');
                        if($ticket->isClosed())
                            $page=$ticket=null; //Going back to main listing.
                    }
                }
            }elseif(!$errors['err']) {
                $errors['err']='Error(s) occured. Unable to post the note.';
            }
            break;

then replace with this following code:

        case 'postnote':
            $fields=array();
            $fields['title']    = array('type'=>'string',   'required'=>1, 'error'=>'Title required');
            $fields['note']     = array('type'=>'string',   'required'=>1, 'error'=>'Note message required');
            $params = new Validator($fields);
            if(!$params->validate($_POST))
                $errors=array_merge($errors,$params->errors());
 
            // Added by Masino Sinaga, February 26, 2010 for attachment on Internal Notes
            //Check attachments restrictions.  
            if($_FILES['attachment'] && $_FILES['attachment']['size']) {
                if(!$_FILES['attachment']['name'] || !$_FILES['attachment']['tmp_name'])
                    $errors['attachment']='Invalid attachment';
                elseif(!$cfg->canUploadFiles()) //TODO: saved vs emailed attachments...admin config??
                    $errors['attachment']='upload dir invalid. Contact admin.';
                elseif(!$cfg->canUploadFileType($_FILES['attachment']['name']))
                    $errors['attachment']='Invalid file type';
            }
 
            // Added by Masino Sinaga, February 26, 2010 attachment on Internal Notes
            if(!$errors && ($noteID=$ticket->postNote($_POST['title'],$_POST['note'],$_POST['alert_assigned'],''))) {  
                $msg='Internal note posted';
		if(isset($_POST['ticket_status']) && $_POST['ticket_status']){
                    if($ticket->setStatus($_POST['ticket_status']) && $ticket->reload()){
                        $msg.=' and status set to '.($ticket->isClosed()?'closed':'open');
                        if($ticket->isClosed())
                            $page=$ticket=null; //Going back to main listing.
                    }
                } 
                // Added by Masino Sinaga, February 26, 2010, attachment on Internal Notes
                //Finally upload attachment if any
                if($_FILES['attachment'] && $_FILES['attachment']['size']){
                    $ticket->uploadAttachment($_FILES['attachment'],$noteID,'N');
                }
 
            }else{
                $errors['err']=$errors['err']?$errors['err']:'Error(s) occured. Unable to post the note.';
            }
            break;

That’s all. I have tested it, and everything seemed okay. Have a nice code!

Adding Ticket Aging, Ticket Summary, and Ticket for Staff Report Feature into osTicket v1.6 RC5

Masino Sinaga — Sun, 31 Jan 2010 01:44:08 +0000

I have successfully created a new report feature into osTicket v1.6 RC5 that contains three sub report. They are:
1) Ticket Aging (<= 3 Days, > 3 and <= 7 Days, > 7 and <= 14 Days, and > 14 Days),
2) Ticket Summary (Staff in Charge:, Total Number of Active Tickets:, Total Number of Closed Tickets:, Total Number of Unassigned Tickets: ), and
3) Ticket for Staff (Staff in Charge with the tickets that assigned to them).

You will see that there are three sub tabs under Dashboard tab in Admin Panel of your osTicket.

Open your /scp/admin.php file, and find this code:

    break;
    default:
        $errors['err']='Uknown command!';
    endswitch;
endif;

then replace with this following code:

    break;
    case 'ticketaging':
 
    break;
    case 'ticketsummary':
 
    break;
    default:
        $errors['err']='Uknown command!';
    endswitch;
endif;

Find again this code:

    case 'dashboard':
    case 'syslog':
        $nav->setTabActive('dashboard');
        $nav->addSubMenu(array('desc'=>'System Logs','href'=>'admin.php?t=syslog','iconclass'=>'syslogs'));
        $page='syslogs.inc.php';
        break;

then replace with this following code:

    case 'dashboard':
    case 'syslog':
    case 'ticketaging':
    case 'ticketsummary':
    case 'ticketstaff':
        $nav->setTabActive('dashboard');
        $nav->addSubMenu(array('desc'=>'System Logs','href'=>'admin.php?t=syslog','iconclass'=>'syslogs'));
        $nav->addSubMenu(array('desc'=>'Ticket Aging','href'=>'admin.php?t=ticketaging','iconclass'=>'syslogs'));
        $nav->addSubMenu(array('desc'=>'Ticket Summary','href'=>'admin.php?t=ticketsummary','iconclass'=>'syslogs'));
        $nav->addSubMenu(array('desc'=>'Ticket for Staff','href'=>'admin.php?t=ticketstaff','iconclass'=>'syslogs'));
        switch($thistab):
        case 'dashboard':
        case 'syslog':
          $page='syslogs.inc.php';
          break;
        case 'ticketaging':
          $page='ticketaging.inc.php';
          break;
        case 'ticketsummary':
          $page='ticketsummary.inc.php';
          break;
        case 'ticketstaff':
          $page='ticketstaff.inc.php';
        endswitch;
        break;

Create a new file named ticketaging.inc.php file, and copy paste this following code to that file, and put this file into your /include/staff/ sub-directory of your osTicket:


if(!defined('OSTSCPINC') || !@$thisuser->isStaff()) die('Access Denied');
 
if($_REQUEST['staffid']) {
  $staffid = $_REQUEST['staffid'];
}
 
echo 'Ticket Aging
';
 
$numtotalstaff=0;
$sqltotalstaff='SELECT DISTINCT(t.staff_id), s.username, s.firstname, s.lastname '.
               'FROM '.TICKET_TABLE.' t, '.STAFF_TABLE.' s '.
               'WHERE t.staff_id <> "0" AND t.staff_id=s.staff_id';
if(($restotalstaff=db_query($sqltotalstaff)) && ($numtotalstaff=db_num_rows($restotalstaff))) {
 $strtickettotalstaff = '';
 $itotalstaff = 1;
?>

 
 Staff Name: 
 


}
 
echo '';
echo '';echo'
 
       ';
 
$numtotal=0;if($staffid){$sqltotal='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id = '.$staffid.' AND status = "open"';}else{$sqltotal='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id <> "0" AND status = "open"';}if(($restotal=db_query($sqltotal))&&($numtotal=db_num_rows($restotal))){$strtickettotal='';$itotal=1;while($rowtotal= db_fetch_array($restotal)){if($itotal<$numtotal){$strtickettotal.='.$rowtotal['ticket_id'].'" target="_blank">'.$rowtotal['ticketID'].', ';}elseif($itotal>=$numtotal){$strtickettotal.='.$rowtotal['ticket_id'].'" target="_blank">'.$rowtotal['ticketID'].'';}$itotal++;}}?>
 

$numact3days=0;
if ($staffid) {
  $sqlact3days='SELECT * FROM '.TICKET_TABLE.' '.
               'WHERE staff_id <> "0" AND 3 >= TIMESTAMPDIFF(DAY,created,NOW()) '.
               'AND status = "open" and staff_id = '.$staffid.'';
} else {
  $sqlact3days='SELECT * FROM '.TICKET_TABLE.' '.
               'WHERE staff_id <> "0" AND 3 >= TIMESTAMPDIFF(DAY,created,NOW()) '.
               'AND status = "open"';
}
if(($resact3days=db_query($sqlact3days)) && ($numact3days=db_num_rows($resact3days))) {
 $strticketact3days = '';
 $iact3days = 1;
 while ($rowact3days = db_fetch_array($resact3days)) {
   if ($iact3days<$numact3days) {
     $strticketact3days .= '.$rowact3days['ticket_id'].'" target="_blank">'.$rowact3days['ticketID'].', ';}elseif($iact3days>=$numact3days){$strticketact3days.='.$rowact3days['ticket_id'].'" target="_blank">'.$rowact3days['ticketID'].'';}$iact3days++;}}?>
 

$numact7days=0;
if ($staffid) {
  $sqlact7days='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id = '.$staffid.' AND (7 >= TIMESTAMPDIFF(DAY,created,NOW()) AND 3 < TIMESTAMPDIFF(DAY,created,NOW())) AND status = "open"';
} else {
  $sqlact7days='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id <> "0" AND (7 >= TIMESTAMPDIFF(DAY,created,NOW()) AND 3 < TIMESTAMPDIFF(DAY,created,NOW())) AND status = "open"';
}
 
if(($resact7days=db_query($sqlact7days)) && ($numact7days=db_num_rows($resact7days))) {
 $strticketact7days = '';
 $iact7days = 1;
 while ($rowact7days = db_fetch_array($resact7days)) {
   if ($iact7days<$numact7days) {
     $strticketact7days .= '.$rowact7days['ticket_id'].'" target="_blank">'.$rowact7days['ticketID'].', ';}elseif($iact7days>=$numact7days){$strticketact7days.='.$rowact7days['ticket_id'].'" target="_blank">'.$rowact7days['ticketID'].'';}$iact7days++;}}?>
 

$numact14days=0;
if ($staffid) {
  $sqlact14days='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id = '.$staffid.' AND (14 >= TIMESTAMPDIFF(DAY,created,NOW()) AND 7 < TIMESTAMPDIFF(DAY,created,NOW())) AND status = "open"';
} else {
  $sqlact14days='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id <> "0" AND (14 >= TIMESTAMPDIFF(DAY,created,NOW()) AND 7 < TIMESTAMPDIFF(DAY,created,NOW())) AND status = "open"';
}
 
if(($resact14days=db_query($sqlact14days)) && ($numact14days=db_num_rows($resact14days))) {
 $strticketact14days = '';
 $iact14days = 1;
 while ($rowact14days = db_fetch_array($resact14days)) {
   if ($iact14days<$numact14days) {
     $strticketact14days .= '.$rowact14days['ticket_id'].'" target="_blank">'.$rowact14days['ticketID'].', ';}elseif($iact14days>=$numact14days){$strticketact14days.='.$rowact14days['ticket_id'].'" target="_blank">'.$rowact14days['ticketID'].'';}$iact14days++;}}?>
 

$numactmore14days=0;
if ($staffid) {
  $sqlactmore14days='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id = '.$staffid.' AND 14 < TIMESTAMPDIFF(DAY,created,NOW()) AND status = "open"';
} else {
  $sqlactmore14days='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id <> "0" AND 14 < TIMESTAMPDIFF(DAY,created,NOW()) AND status = "open"';
}
 
if(($resactmore14days=db_query($sqlactmore14days)) && ($numactmore14days=db_num_rows($resactmore14days))) {
 $strticketactmore14days = '';
 $iactmore14days = 1;
 while ($rowactmore14days = db_fetch_array($resactmore14days)) {
   if ($iactmore14days<$numactmore14days) {
     $strticketactmore14days .= '.$rowactmore14days['ticket_id'].'" target="_blank">'.$rowactmore14days['ticketID'].', ';}elseif($iactmore14days>=$numactmore14days){$strticketactmore14days.='.$rowactmore14days['ticket_id'].'" target="_blank">'.$rowactmore14days['ticketID'].'';}$iactmore14days++;}}?>
 

         Ticket Aging and Its Count
  
  
  
  

   
   
   
    
     
       
      
        
   
   
 






 echo "Total Number of Active Tickets: "; ?>
  
 $icon?>" align="right"> echo ''.$numtotal.'
'; ?>
   
       
       Ticket Item(s):  echo ($strtickettotal)?$strtickettotal:'-'; ?>

   


      
        
   
   
 






 echo "Total Number of Active Tickets (<= 3 Days): "; ?>
  
 $icon?>" align="right"> echo ''.$numact3days.'
'; ?>
   
       
       Ticket Item(s):  echo ($strticketact3days)?$strticketact3days:'-'; ?>

   


      
        
   
   
 






 echo "Total Number of Active Tickets (> 3 Days and <= 7 Days): "; ?>
  
 $icon?>" align="right"> echo ''.$numact7days.'
'; ?>
   
       
       Ticket Item(s):  echo ($strticketact7days)?$strticketact7days:'-'; ?>

   


      
        
   
   
 






 echo "Total Number of Active Tickets (> 7 Days and <= 14 Days): "; ?>
  
 $icon?>" align="right"> echo ''.$numact14days.'
'; ?>
   
       
       Ticket Item(s):  echo ($strticketact14days)?$strticketact14days:'-'; ?>

   


      
        
   
   
 






 echo "Total Number of Active Tickets (> 14 Days): "; ?>
  
 $icon?>" align="right"> echo ''.$numactmore14days.'
'; ?>
   
       
       Ticket Item(s):  echo ($strticketactmore14days)?$strticketactmore14days:'-'; ?>

Create a new file named ticketsummary.inc.php file, and copy paste this following code to that file, and put this file into your /include/staff/ sub-directory of your osTicket:


if(!defined('OSTSCPINC') || !@$thisuser->isStaff()) die('Access Denied');
 
if($_REQUEST['staffid']) {
  $staffid = $_REQUEST['staffid'];
}
 
echo 'Ticket Summary
';
 
$numtotalstaff=0;
$sqltotalstaff='SELECT DISTINCT(t.staff_id), s.username, s.firstname, s.lastname '.
               'FROM '.TICKET_TABLE.' t, '.STAFF_TABLE.' s '.
               'WHERE t.staff_id <> "0" AND t.staff_id=s.staff_id';
if(($restotalstaff=db_query($sqltotalstaff)) && ($numtotalstaff=db_num_rows($restotalstaff))) {
 $strtickettotalstaff = '';
 $itotalstaff = 1;
?>

 
 Staff Name: 
 


}
 
echo '';
echo '';echo'
 
       ';
 
$numstaff=0;if($staffid){$sqlstaff='SELECT DISTINCT(t.staff_id), s.username FROM '.TICKET_TABLE.' t, '.STAFF_TABLE.' s '.'WHERE t.staff_id = '.$staffid.' AND t.staff_id=s.staff_id';}else{$sqlstaff='SELECT DISTINCT(t.staff_id), s.username FROM '.TICKET_TABLE.' t, '.STAFF_TABLE.' s '.'WHERE t.staff_id <> "0" AND t.staff_id=s.staff_id';}
 
if(($resstaff=db_query($sqlstaff))&&($numstaff=db_num_rows($resstaff))){$strticketstaff='';$istaff=1;while($rowstaff= db_fetch_array($resstaff)){if($istaff<$numstaff){$strticketstaff.='.$rowstaff['staff_id'].'" target="_blank">'.$rowstaff['username'].', ';}elseif($istaff>=$numstaff){$strticketstaff.='.$rowstaff['staff_id'].'" target="_blank">'.$rowstaff['username'].'';}$istaff++;}}?>
 

 

$numtotal=0;
if ($staffid) {
  $sqltotal='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id = '.$staffid.'';
} else {
  $sqltotal='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id <> "0"';
}
if(($restotal=db_query($sqltotal)) && ($numtotal=db_num_rows($restotal))) {
 $strtickettotal = '';
 $itotal = 1;
 while ($rowtotal = db_fetch_array($restotal)) {
   if (($itotal<$numtotal)) {
     $strtickettotal .= '.$rowtotal['ticket_id'].'" target="_blank">'.$rowtotal['ticketID'].', ';}elseif($itotal>=$numtotal){$strtickettotal.='.$rowtotal['ticket_id'].'" target="_blank">'.$rowtotal['ticketID'].'';}$itotal++;}}?>
 
$numtotalclosed=0;
if ($staffid) {
  $sqltotalclosed='SELECT * FROM '.TICKET_TABLE.' WHERE status = "closed" and staff_id='.$staffid.'';
} else {
  $sqltotalclosed='SELECT * FROM '.TICKET_TABLE.' WHERE status = "closed"';
}
if(($restotalclosed=db_query($sqltotalclosed)) && ($numtotalclosed=db_num_rows($restotalclosed))) {
 $strtickettotalclosed = '';
 $itotalclosed = 1;
 while ($rowtotalclosed = db_fetch_array($restotalclosed)) {
   if ($itotalclosed<$numtotalclosed) {
     $strtickettotalclosed .= '.$rowtotalclosed['ticket_id'].'" target="_blank">'.$rowtotalclosed['ticketID'].', ';}elseif($itotalclosed>=$numtotalclosed){$strtickettotalclosed.='.$rowtotalclosed['ticket_id'].'" target="_blank">'.$rowtotalclosed['ticketID'].'';}$itotalclosed++;}}?>
 
$numtotalunassigned=0;
if ($staffid) {
  $sqltotalunassigned='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id = "0" and staff_id = '.$staffid.'';
} else {
  $sqltotalunassigned='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id = "0"';
}
if(($restotalunassigned=db_query($sqltotalunassigned)) && ($numtotalunassigned=db_num_rows($restotalunassigned))) {
 $strtickettotalunassigned = '';
 $itotalunassigned = 1;
 while ($rowtotalunassigned = db_fetch_array($restotalunassigned)) {
   if ($itotalunassigned<$numtotalunassigned) {
     $strtickettotalunassigned .= '.$rowtotalunassigned['ticket_id'].'" target="_blank">'.$rowtotalunassigned['ticketID'].', ';}elseif($itotalunassigned>=$numtotalunassigned){$strtickettotalunassigned.='.$rowtotalunassigned['ticket_id'].'" target="_blank">'.$rowtotalunassigned['ticketID'].'';}$itotalunassigned++;}}?>
 

         Ticket Summary and Its Count
  
  
          
  
  
          
   
   
   
    
     
       
      
        
   
   
 





 echo "Staff in Charge: "; ?>
  
 $icon?>" align="right"> echo ''.$numstaff.'
'; ?>
   
       
       Staff in Charge Username:  echo ($strticketstaff)?$strticketstaff:'-'; ?>

   


      
        
   
   
 






 echo "Total Number of Active Tickets: "; ?>
  
 $icon?>" align="right"> echo ''.$numtotal.'
'; ?>
   
       
       Ticket Item(s):  echo ($strtickettotal)?$strtickettotal:'-'; ?>

   



      
        
   
   
 






 echo "Total Number of Closed Tickets: "; ?>
  
 $icon?>" align="right"> echo ''.$numtotalclosed.'
'; ?>
   
       
       Ticket Item(s):  echo ($strtickettotalclosed)?$strtickettotalclosed:'-'; ?>

   



      
        
   
   
 






 echo "Total Number of Unassigned Tickets: "; ?>
  
 $icon?>" align="right"> echo ''.$numtotalunassigned.'
'; ?>
   
       
       Ticket Item(s):  echo ($strtickettotalunassigned)?$strtickettotalunassigned:'-'; ?>

Create a new file named ticketstaff.inc.php file, and copy paste this following code to that file, and put this file into your /include/staff/ sub-directory of your osTicket:


if(!defined('OSTSCPINC') || !@$thisuser->isStaff()) die('Access Denied');
 
$qselect='SELECT DISTINCT(t.staff_id), s.username, s.firstname, s.lastname ';
$qfrom='FROM '.TICKET_TABLE.' t, '.STAFF_TABLE.' s ';
$qwhere=' WHERE t.staff_id <> "0" AND t.staff_id=s.staff_id ';
//get log count based on the query so far..
$total=db_count("SELECT count(*) $qfrom $qwhere");
$pagelimit=30;
//pagenate
$pageNav=new Pagenate($total,$page,$pagelimit);
$pageNav->setURL('admin.php',$qstr);
$query="$qselect $qfrom $qwhere ORDER BY t.created DESC LIMIT ".$pageNav->getStart().",".$pageNav->getLimit();
//echo $query;
$result = db_query($query);
$showing=db_num_rows($result)?$pageNav->showing():"";
?>
Ticket for Staff

 $statusss?>" >
    
    if($num>0){
    ?>
        } ?>
    
 
    
    
    
       
        $class = "row1";
        $total=0;
        $i=1;
        if($result && ($num=db_num_rows($result))):
            while ($row = db_fetch_array($result)) {
                ?>
            $class?> " id="$i?>">
                
            $class = ($class =='row2') ?'row1':'row2';
            $i++;
            } //end of while.
        else: //not tickets found!! ?>
            $class?>">
        endif; ?>
       
          Staff Name and Tickets Count
        
                  $i?>');">
                  $i?>" src="images/plus.gif">
                  echo $row['username']." (".$row['firstname']." ".$row['lastname'].")";?>
 
                
                $sqln='SELECT * FROM '.TICKET_TABLE.' WHERE staff_id='.$row["staff_id"].'';
                if(($resn=db_query($sqln)) && ($numn=db_num_rows($resn))) {
 
                }
                ?>
                    
                  $icon?>">$numn?>
                    $i?>" class="hide">
                        
 
                
 
                $sqlt='SELECT ticketID, ticket_id FROM '.TICKET_TABLE.' WHERE staff_id='.$row["staff_id"].'';
                if(($rest=db_query($sqlt)) && ($numt=db_num_rows($rest))) {
                    $strt='';
                    $it=1;
                    while ($rowt = db_fetch_array($rest)) {
                    if ($it<$numt) {
                        $strt.='.$rowt['ticket_id'].'" target="_blank">'.$rowt['ticketID'].', ';
                    } elseif ($it>=$numt) {
                        $strt.='.$rowt['ticket_id'].'" target="_blank">'.$rowt['ticketID'].'';
                    }
                    $it++;
                    }
                }
 
 
                ?>
                  $strt?>  
                  
                
            
            Query returned 0 results.
        
    
    page:$pageNav->getPageLinks()?>

How to Remove Unordered List Bullet in Output of Custom Field Template Plugin of WordPress

Masino Sinaga — Sat, 30 Jan 2010 04:50:36 +0000

A few days ago, I used Custom Field Template plugin in my another website that I created by using WordPress. This plugin is useful if you want to define the custom field in your posts or pages, especially if you want to use the frequently templates which have the fixed data field entry. Unfortunately, when the related template is being displayed, you will see the unordered list bullet in the leftside of each item inside the html table. So I made modification in order to remove this unordered list bullet. Also, this modification will add the ability for user to move to the next field while entering data in edit/add mode by using Tab from the keyboard.

Open your /wp-content/plugins/custom-field-template/custom-field-template.php file, and find this code:

$output = '' . "\n";
foreach ( $metavalue as $val ) :
	$output .= '' . $val . '
' . "\n";
	endforeach;
$output .= '
' . "\n";

then replace with this following code:

$output = '' . "\n";
foreach ( $metavalue as $val ) :
	$output .= '' . $val . '' . "\n";
	endforeach;
$output .= '' . "\n";

Find again this code:

2758	foreach( $replace as $rkey => $rval ) :

then replace with this following code:

2758
2759

$x = 0;
foreach( $replace as $rkey => $rval ) :

Find again this code:

2767	$replace_val[$rkey] .= '. rawurlencode($key) . '][' . $rkey . '][]" value="' . attribute_escape($_REQUEST['cftsearch'][rawurlencode($key)][$rkey][0]) . '"' . $class . ' />';

then replace with this following code (this code will have the ability to define the tabindex in each field in order to make you easier while inputing the data entry):

2767	$replace_val[$rkey] .= '. rawurlencode($key) . '][' . $rkey . '][]" value="' . attribute_escape($_REQUEST['cftsearch'][rawurlencode($key)][$rkey][0]) . '"' . $class . ' tabindex="'.$x.'" />';

Find again this code:

2782	$replace_val[$rkey] .= ' . $class . '>';

then replace with this following code:

2783	$replace_val[$rkey] .= '';

Find again this code:

$replace_val[$rkey] .= '. rawurlencode($key) . '][' . $rkey . '][]" value="' . attribute_escape($metavalue) . '"' . $class . $checked . '  /> ';
if ( $valueLabel[$j] ) $replace_val[$rkey] .= stripcslashes($valueLabel[$j]);
else $replace_val[$rkey] .= stripcslashes($metavalue);
$replace_val[$rkey] .= '
';
	$j++;
endforeach;
$replace_val[$rkey] .= '';
else :
if ( $_REQUEST['cftsearch'][rawurlencode($key)][$rkey][0] == attribute_escape(trim($values[0])) )
$checked = ' checked="checked"';
$replace_val[$rkey] .= '. rawurlencode($key) . '][' . $rkey . '][]" value="' . attribute_escape(trim($values[0])) . '"' . $class . $checked . ' /> ';

then replace with this following code:

$replace_val[$rkey] .= '. rawurlencode($key) . '][' . $rkey . '][]" value="' . attribute_escape($metavalue) . '"' . $class . $checked . ' tabindex="'.$x.'" /> ';
if ( $valueLabel[$j] ) $replace_val[$rkey] .= stripcslashes($valueLabel[$j]);
else $replace_val[$rkey] .= stripcslashes($metavalue);
$replace_val[$rkey] .= '';
$j++;
endforeach;
$replace_val[$rkey] .= '';
else :
if ( $_REQUEST['cftsearch'][rawurlencode($key)][$rkey][0] == attribute_escape(trim($values[0])) )
$checked = ' checked="checked"';
$replace_val[$rkey] .= '. rawurlencode($key) . '][' . $rkey . '][]" value="' . attribute_escape(trim($values[0])) . '"' . $class . $checked . ' tabindex="'.$x.'" /> ';

Find again this code:

2835	$replace_val[$rkey] .= ' . rawurlencode($key) . '][' . $rkey . '][]" value="' . attribute_escape($metavalue) . '"' . $class . $checked . ' /> ';

then replace with this following code:

2835	$replace_val[$rkey] .= ' . rawurlencode($key) . '][' . $rkey . '][]" value="' . attribute_escape($metavalue) . '"' . $class . $checked . ' tabindex="'.$x.'" /> ';

Find again this code:

2845	$replace_val[$rkey] .= '. rawurlencode($key) . '][]" value="' . attribute_escape(trim($values[0])) . '"' . $class . $checked . ' /> ';

then replace with this following code:

2845	$replace_val[$rkey] .= '. rawurlencode($key) . '][]" value="' . attribute_escape(trim($values[0])) . '"' . $class . $checked . ' tabindex="'.$x.'" /> ';

Find again this following code:

2861	$replace_val[$rkey] .= '

then replace with this following code:

2861	$replace_val[$rkey] .= '

Find again this code:

2881
2882

	endswitch;
endforeach;

then replace with this following code:

2881
2882
2883

	endswitch;
	$x++;
endforeach;

How to Fix and Repair Your Credit Effectively and Efficiently

Masino Sinaga — Mon, 18 Jan 2010 12:19:31 +0000

Many people (including myself) do not know how to fix their credits or repairing their credit effectively and efficiently, until I found a website from Google that provided the complete information regarding it. For those of you who have bad credit or your credit score decrease become low, and need to fix credit or credit repair, then this following information is very useful for you. You won’t be sorry to use their services. I think your credit score can increase significantly by using the services they provided.

First of all, the best practice to fix credit or credit repair for yourself is try to help by yourself. Try to identify what is the problem happened. Of course, if you still have no idea about how to identify the problem of your credit, or how to increase your credit score, why don’t you entrust it to the professional services? Afterwards, you can do your another activities without having worry about your credit problem, since you have entrust your problem to the professional.

I found this website from Google, and it looked like they provided the services regarding credit repair seriously. After reading their profile and the processes they provided, they are professional, indeed. Perhaps it can helps you to fix credit of yours.

How to Navigate Posts Only in The Current Category using Smarter Navigation Plugin and Atahualpa Theme of WordPress

Masino Sinaga — Sat, 16 Jan 2010 09:14:58 +0000

If you want to change the existing navigation in Atahualpa Theme of your WordPress website that navigate all post based on the order of the general Post ID no matter which category you choose, become the smarter technique which will navigate based on the current category that selected by user, then this following modification is for you! As we know, Atahualpa theme has provided the previous/next link when we display the certain post in the top of the post page. Unfortunately, by default, when we choose the certain category, then we navigate through that navigation post link, it will avoid the selected category. Now, after you implement this following modification, you will be able to navigate only through the posts that located in the certain category that you have choosen. Isn’t smarter, huh?

Download the Smarter Navigation plugin.
Upload this plugin to your /wp-content/plugins/ and then extract it.
Activate this plugin from your wp-admin.

Open your /wp-content/themes/{youratahualpaname}/functions/bfa_next_previous_links.php file, and find this code:

137
138

		previous_post_link($bfa_ata['single_next_prev_older']) : 
		next_post_link($bfa_ata['single_next_prev_newer']);

then replace with this following code:

137
138

		previous_post_smart($bfa_ata['single_next_prev_older']) : // previous_post_link replaced by previous_post_smart in order to navigate only in the current category using Smarter Navigation plugin, modified by Masino Sinaga, Januari 16, 2010
		next_post_smart($bfa_ata['single_next_prev_newer']);  // next_post_link replaced by next_post_smart in order to navigate only in the current category using Smarter Navigation plugin, modified by Masino Sinaga, Januari 16, 2010

Find again this code:

147
148

		next_post_link($bfa_ata['single_next_prev_newer']) : 
		previous_post_link($bfa_ata['single_next_prev_older']);

then replace with this following code:

147
148

		next_post_smart($bfa_ata['single_next_prev_newer']) : // next_post_link replaced by next_post_smart in order to navigate only in the current category using Smarter Navigation plugin, modified by Masino Sinaga, Januari 16, 2010
		previous_post_smart($bfa_ata['single_next_prev_older']); // previous_post_link replaced by previous_post_smart in order to navigate only in the current category using Smarter Navigation plugin, modified by Masino Sinaga, Januari 16, 2010

The conclusion: All you need to do is simply replace the link with smart in the previous_post_link and next_post_link function call in bfa_next_previous_links.php file belongs to Atahualpa theme. Afterwards, you can navigate through the posts only that located in the certain category you chose.

How to Add user_registered Column in Authors & Users Page on wp-admin of WordPress

Masino Sinaga — Wed, 13 Jan 2010 02:28:52 +0000

Once upon a time, I needed to monitor when did my users registered their account in one of my WordPress website. It meant that I needed to get the value from user_registered field in the users table, and then displaying it in Authors & Users page on wp-admin of WordPress. I have searched for the plugin regarding this, but I found nothing. Actually, I wanted to create the plugin to implement it. Unfortunately, I still have no idea how to do this, since I am not expert to create the plugin (probably someday I can do it). So I decided to edit the core file of WordPress. First of all, I opened the users.php file that located in wp-admin sub directory. After investigating this file for a few minutes, then I found the code regarding how to display the users list in template.php based on the code or function call user_row and get_column_headers. This template.php file located in /wp-admin/includes/ sub directory. So, here is the modification I made.

Open your /wp-admin/includes/template.php file, and find this code:

		case 'users':
			$_wp_column_headers[$page] = array(
				'cb' => '',
				'username' => __('Username'),
				'name' => __('Name'),
				'email' => __('E-mail'),
				'role' => __('Role'),
				'posts' => __('Posts')
			);

then replace with this following code:

		case 'users':
			$_wp_column_headers[$page] = array(
				'cb' => '',
				'username' => __('Username'),
				'name' => __('Name'),
				'email' => __('E-mail'),
				'role' => __('Role'),
				'posts' => __('Posts'),
				'user_registered' => __('Registered Date') // added by Masino Sinaga, January 13, 2010
			);

Find again this code:

";}

			default:
				$r .= "

$attributes>"; $r .= apply_filters('manage_users_custom_column', '', $column_name, $user_object->ID); $r .= "

before the first line of that code, please insert this following code:

";break;

1984
1985
1986

			case 'user_registered':  // added by Masino Sinaga, January 13, 2010
				$r .= "

$attributes>$user_object->user_registered

That’s all. Now, go to your wp-admin of your WordPress website, then see the Authors & Users page under the Users menu. You should see now the new column at the right most of the list named Registered Date. I had tested and it worked like a charm.

Please do not hesitate to leave your comment if you have a new idea how to implement this using the plugin in WordPress.

Hopefully this will help someone else out there.

How to Get Current Language Code by Using WPML Plugin of WordPress

Masino Sinaga — Mon, 11 Jan 2010 03:39:09 +0000

I have been using WPML Plugin for one of my multi language websites. Once upon a time, I needed to check the current language code in order to execute my own code that I wrote in the sidebar related to the current language. The question is: How did I get that current language code? After do some searching through the author’s website, then I found the answer from this following post: WPML coding API. WPML has provided the constants in order to get: 1) The current language code, 2) The name of current language in the original (current) language, and 3) The name of the current language name in English. Thanks to WPML for providing this constants!

If you wan to get the value of those three constants, then you can put this code to your index.php file of your current theme.

 
  echo "
Language Code: ".ICL_LANGUAGE_CODE; 
  echo "
Original Language Name: ".ICL_LANGUAGE_NAME; 
  echo "
Language Name in English: ".ICL_LANGUAGE_NAME_EN; 
?>

Suppose you are using English (en) and Indonesian (id) language, and you want to check the current language code only, so you can execute the certain code related to the current language code, then you can use this following code:


  if (ICL_LANGUAGE_CODE == 'en') {
    // put your code here if the current language code is 'en' (English)
  } elseif (ICL_LANGUAGE_CODE == 'id') {
    // put your code here if the current language code is 'id' (Indonesian)
  }
?>

Hopefully this will be helpful.