Comments on: Recording and Displaying The Last Client and Staff Visit in osTicket v1.6 RC5 http://www.openscriptsolution.com/2009/10/19/recording-and-displaying-the-last-client-and-staff-visit-in-osticket-v1-6-rc5/ ... where solutions for script programming are found ... Wed, 08 Feb 2012 12:54:28 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: fackeid http://www.openscriptsolution.com/2009/10/19/recording-and-displaying-the-last-client-and-staff-visit-in-osticket-v1-6-rc5/comment-page-1/#comment-5619 fackeid Tue, 15 Nov 2011 21:12:29 +0000 http://www.openscriptsolution.com/?p=619#comment-5619 hey thanks Masino Singa... Now it worked like a charm... Thank you once again. hey thanks Masino Singa…

Now it worked like a charm…

Thank you once again.

]]> By: Masino Sinaga http://www.openscriptsolution.com/2009/10/19/recording-and-displaying-the-last-client-and-staff-visit-in-osticket-v1-6-rc5/comment-page-1/#comment-5604 Masino Sinaga Mon, 14 Nov 2011 02:22:35 +0000 http://www.openscriptsolution.com/?p=619#comment-5604 For 1.6 ST version, you should find this following code instead: <pre lang="php" escaped="true"> //View the sucker $page='viewticket.inc.php'; </pre> Hopefully that will help you. For 1.6 ST version, you should find this following code instead:

                        //View the sucker
                        $page='viewticket.inc.php';

Hopefully that will help you.

]]> By: Masino Sinaga http://www.openscriptsolution.com/2009/10/19/recording-and-displaying-the-last-client-and-staff-visit-in-osticket-v1-6-rc5/comment-page-1/#comment-5603 Masino Sinaga Mon, 14 Nov 2011 02:21:54 +0000 http://www.openscriptsolution.com/?p=619#comment-5603 For 1.6 ST version, you should find this following code instead: <pre lang="php" escaped="true"> //View the sucker $page='viewticket.inc.php'; </pre> For 1.6 ST version, you should find this following code instead:

                        //View the sucker
                        $page='viewticket.inc.php';
]]> By: fackeid http://www.openscriptsolution.com/2009/10/19/recording-and-displaying-the-last-client-and-staff-visit-in-osticket-v1-6-rc5/comment-page-1/#comment-5588 fackeid Sat, 12 Nov 2011 19:23:55 +0000 http://www.openscriptsolution.com/?p=619#comment-5588 Hi I am using 1.6ST I am also not able to perform the last step i am unable to find this in /scp/ticket.php $page=’viewticket.inc.php’; $ticket->reload(); //Reload …possibly assigned! Hi
I am using 1.6ST
I am also not able to perform the last step

i am unable to find this in /scp/ticket.php

$page=’viewticket.inc.php’;
$ticket->reload(); //Reload …possibly assigned!

]]> By: jason http://www.openscriptsolution.com/2009/10/19/recording-and-displaying-the-last-client-and-staff-visit-in-osticket-v1-6-rc5/comment-page-1/#comment-2488 jason Tue, 21 Dec 2010 00:57:04 +0000 http://www.openscriptsolution.com/?p=619#comment-2488 Hi Masino, i am unable to find this in /scp/ticket.php 369 $page='viewticket.inc.php'; 370 $ticket->reload(); //Reload ...possibly assigned! Can you advise on which part i am missing ? thank you Hi Masino,

i am unable to find this in /scp/ticket.php

369 $page=’viewticket.inc.php’;
370 $ticket->reload(); //Reload …possibly assigned!

Can you advise on which part i am missing ?
thank you

]]> By: Masino Sinaga http://www.openscriptsolution.com/2009/10/19/recording-and-displaying-the-last-client-and-staff-visit-in-osticket-v1-6-rc5/comment-page-1/#comment-900 Masino Sinaga Sun, 06 Dec 2009 04:45:28 +0000 http://www.openscriptsolution.com/?p=619#comment-900 <a href="#comment-898" rel="nofollow">@yarfik </a> Bisa ya, dan bisa tidak. Nah, lho? Bingung? Hehe, jangan bingung dulu! Maksudnya begini: Kalau tiket yang dimasukkan sebelum modifikasi ini dikunjungi kembali setelah modifikasi diterapkan, maka info kunjungan terakhir tersebut akan terekam. Tapi kalau tiket tersebut tidak pernah dikunjungi lagi setelah modifikasi diterapkan, maka info kunjungan terakhir tersebut tidak akan terekam dan tidak ditampilkan. Semoga dapat dipahami. @yarfik

Bisa ya, dan bisa tidak. Nah, lho? Bingung? Hehe, jangan bingung dulu!

Maksudnya begini: Kalau tiket yang dimasukkan sebelum modifikasi ini dikunjungi kembali setelah modifikasi diterapkan, maka info kunjungan terakhir tersebut akan terekam. Tapi kalau tiket tersebut tidak pernah dikunjungi lagi setelah modifikasi diterapkan, maka info kunjungan terakhir tersebut tidak akan terekam dan tidak ditampilkan.

Semoga dapat dipahami.

]]> By: Masino Sinaga http://www.openscriptsolution.com/2009/10/19/recording-and-displaying-the-last-client-and-staff-visit-in-osticket-v1-6-rc5/comment-page-1/#comment-899 Masino Sinaga Sun, 06 Dec 2009 04:41:39 +0000 http://www.openscriptsolution.com/?p=619#comment-899 <a href="#comment-896" rel="nofollow">@yarfik </a> Itu maksudnya, kalau kode yang akan diubah sudah dalam bentuk versi yang dimodifikasi, maka perintah pada langkah modifikasi nomor 2 tersebut diabaikan saja, karena ada kemungkinan modifikasi nomor 2 tersebut sudah pernah dilakukan secara terpisah untuk mengatasi cek tiket dari halaman index di sisi klien. @yarfik

Itu maksudnya, kalau kode yang akan diubah sudah dalam bentuk versi yang dimodifikasi, maka perintah pada langkah modifikasi nomor 2 tersebut diabaikan saja, karena ada kemungkinan modifikasi nomor 2 tersebut sudah pernah dilakukan secara terpisah untuk mengatasi cek tiket dari halaman index di sisi klien.

]]> By: yarfik http://www.openscriptsolution.com/2009/10/19/recording-and-displaying-the-last-client-and-staff-visit-in-osticket-v1-6-rc5/comment-page-1/#comment-898 yarfik Sat, 05 Dec 2009 10:26:17 +0000 http://www.openscriptsolution.com/?p=619#comment-898 satu lagi mas.. ini berlaku surut g mas? berlaku untuk ticket2 sebelum script ini di masukkan g? thanks. satu lagi mas..

ini berlaku surut g mas? berlaku untuk ticket2 sebelum script ini di masukkan g?

thanks.

]]> By: yarfik http://www.openscriptsolution.com/2009/10/19/recording-and-displaying-the-last-client-and-staff-visit-in-osticket-v1-6-rc5/comment-page-1/#comment-896 yarfik Sat, 05 Dec 2009 09:42:06 +0000 http://www.openscriptsolution.com/?p=619#comment-896 nanya lagi ya mas.. ^_^ catatan pada langkah no2 itu maksudnya apa? -> Note: Please avoid this step if you already have the modification version. trims. nanya lagi ya mas.. ^_^

catatan pada langkah no2 itu maksudnya apa?

-> Note: Please avoid this step if you already have the modification version.

trims.

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