Blank Page After Check Ticket Status from Index osTicket v1.6 RC5

In osTicket v1.6 RC5, after you check the ticket status from index page, then you will get the blank page afterwards. This condition does not happen when you check the ticket status from the Ticket Status page by clicking on that menu link. Then, after comparing with osTicket v1.6 RC4, and in order to fix this problem, simply follow this little modification on index.php file.

Open your index.php file that located on your osTicket root directory, and find this code:

45

  <form class="status_form" action="tickets.php" method="post">

then replace with this following code:

45

  <form class="status_form" action="login.php" method="post">

That’s all. Now everything is gonna be all right.