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Today I made a modification in order to give solution to one of the topics in osTicket Forum Discussion. Here is the quote of that topic: I dont want the user to see the ticket till they are assigned to it. Only Admin and Manager of that department can view the idea. So basically something [...]
Have you ever wanted to make the different open ticket pages in osTicket System version 1.6 RC5 in order your user are able to submit separate tickets for the different problems? For example, at the top of your website page, it says “Submit Ticket” with another option that says Phone support, but it’s still linked [...]
There is an interesting feature request in osTicket Discussion Forum about how to send an email to an already assigned staff member to remind them to get on their tickets. To implement this new feature, I made a modification.
As Administrator in your osTicket System, you want to limit tickets sent by the same user/email within the last period of days, somehow. For example, you want to limit only 3 tickets a user (determined from the email address) can submit within the last one month. When this condition meet the criteria, osTicket System will [...]
Currently, the Filter Form up to Pods CMS version 1.7.3 still uses the basic form. It has one textbox and one button only. In addition, this filter form can only filter the recordset that returned by its process based on the name field. So I made modification/enhancement by adding combobox that contains of all fields [...]
I have been running Pods CMS version 1.7.3 on this blog. So far so good, until I found a SQL error if the pg parameter in URL assigned with invalid value. For example, the proper value should be 1, 2, and so on, then you assign this parameter with non-numerical value, such as aa, etc. [...]
Today I saw an improvement about Styling the paging feature created by nikos in Pods CMS Forums. It was an interesting improvement, indeed. Then I applied it on my blog here. I also added the 2 additional links: Previous and Next on the pagination feature, by modifying the pagination_2.php and Pod.class.php file.
There are some resources that recommend you to set register_globals become Off on your PHP installation in order to keep your website secure. Some of them are: – Using Register Globals – How do I deal with register_globals? We are not talking or discussing about those resources, but the question is: “How do I change [...]
As we know, most websites made by involving the CSS file that contains of CSS Code to make your web appearence as good as you want. This CSS file typically separated with the file that contain of your HTML or PHP Code. But sometimes, you obviously do not want to separate this CSS Code with [...]
I have just found the way how to add custom record number in the table list of PodPages in WordPress Pods CMS plugin. I optimize the PodPages feature for this purpose by using Bypassing Templates technique. Currently, up to Pods CMS version 1.7.3, you can only use the id field from the table as your [...]
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